Policies & Information:

 

Check in and Check Out: 

Check in time is at 4pm on the day of your scheduled arrival day. Check out time is at 11am for all tents and RV's

Quiet time is 10pm-8am 

 

Cancellations: We will do a full refund of your stay within 14 days of your arrival. NO refunds will be given for early departure. 

 

Parking: 

2 car limit for tents and RV sites. You may only park in your site driveway and never in the grass. 

 

Firewood:

This will be available for $5.00 a tote/bucket.  Cash only and there will be a cash box on site at the woodshed. 

 

Use of Firepits:

Do not put trash, glass or plastic in the firepits at any time. 

 

Fireworks:

Fireworks are not permitted at any time on any part of the campground.

 

Smoking and Vaping:

There is NO smoking in all the belle tents and bathhouse. For the RV side please be courteous of your neighbors when doing so and make sure to properly dispose of all cigarette buts in the proper place. 

 

Decorations:

Please do not put any permanent decor or structures in the grass or around the picnic tables during your stay. 

 

Supervision of minors:

Parents are responsible for watching their minor children at all times. Especially in the bathhouse and belle tents. Please be aware of where your children are at all times. 

 

Bears & wildlife: Bears are very active in the Smoky Mountains. Please lock your cars when you come and go as they are very good at opening car doors. NEVER leave any food out over night outside or in the tents. Always take your trash to the dumpster and be aware of your surroundings. NEVER pet or feed a bear, this is illegal, and you can be fined 5,000.00 and up to 6 months in jail.

 

Pet Policy:

Pets are allowed for all RV sites only there are no pets allowed in the belle tents. Pets under 50 pounds and they must always be kept on a leash when outside. Please remember to pick up after them as well. There will be a 35.00 fee if you are caught not doing so. Pets are also NOT allowed in the bath house at any time. 

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Cameras and occasional Drone Present for Security Purposes

 

No Parties at any time 

 

Financial Responsibility:

Please be courteous of the campground. Keep your tent or RV site nice and tidy and as you found it. All guests will be held responsible for any damages that occurs during their stay.

 

Left behind items: Outer Haven is not responsible for any lost or left items. 

 

Accommodations and Occupancies:

TENTS:

Bunny's Bungalow: 3 people max. 

Papaw's Place: 8-10 people max

Gypsy's BoHo Retreat: 2 people max

Jolene: 4 people max

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RV SITES:

Are based on 4 people and 5.00 for every additional person 5 and above. Maximum occupancy 8 people.

 

Privacy Policy:

We will never give any guests information out other than to the reservation holder. We can only speak to the reservation holder for any changes that need to be made on the reservation or for issues during the stay. 

 

Emergency contact:

Please reach out to Miranda at 865-304-4145 for any emergency issues or questions you may have during your stay. 

Cocke County Sheriffs Office: 423-623-6004

Cocke County Fire Department: 423-623-4444

Newport Medical Center: 423-625-2200 

For any other emergencies dial 911